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Lama Aladham.
Product Manager × Product Design

I turn complex ideas into digital products people actually want to use.

I’m a Digital Product Manager with a background in UI/UX and digital product design, working across strategy, discovery, requirements, design, development and product delivery.

  1. Business
  2. Research
  3. Strategy
  4. UX
  5. Development
  6. Launch
  7. Optimize
Portrait of Lama Aladham sitting on the floor with a camera, surrounded by printed design work

Lama Al Adham

  • Strategy
  • Discovery
  • Requirements
  • Experience
  • Delivery
  • Launch
  • Optimize
  • Strategy
  • Discovery
  • Requirements
  • Experience
  • Delivery
  • Launch
  • Optimize
Digital Products
8+
Product Experience
Web + Mobile
Product Ownership
End-to-End
Team Leadership
Cross-functional
01Work

Selected Product Work

A selection of products where I worked across strategy, experience and execution.

01Website Revamp · Digital Product

Dubai Mall

One of the most visited destinations in the world needed a website that matched the scale and quality of the place itself.

My role
Digital Product Manager · UX/UI
Key contribution
Defined the information architecture and key journeys.

02Loyalty Mobile Application

U by Emaar

U by Emaar connects rewards across Emaar’s hospitality, retail and entertainment brands in one loyalty app.

My role
Product Manager
Key contribution
Defined the loyalty roadmap and redesigned earn-and-burn journeys.

03Website & Booking Experience

Dubai Opera

Dubai Opera’s website is where audiences discover performances and book their seats.

My role
Digital Product Manager · UX/UI
Key contribution
Defined the UX strategy and booking journey.

05Mobile Application · Digital Experience

Emaar One

Emaar One is the customer app for Emaar homeowners and residents.

My role
Product · UX/UI
Key contribution
Shaped the product experience with business teams.

07Brand Identity · Creative Direction · Website

Scope Hauser

Scope Hauser is a premium real estate brand I built from the ground up.

My role
Brand Direction · UX/UI
Key contribution
Defined brand strategy and positioning.
02Approach

How I Build Products

I work across the full digital product lifecycle, connecting business requirements with design, development and delivery.

01

Understand

  • Gather business requirements
  • Understand the problem
  • Clarify what success looks like

Who I work with

  • Business stakeholders

    Align goals, scope and success metrics; keep decisions transparent.

  • Designers

    Frame problems, review flows and protect the customer experience.

  • Developers

    Translate requirements into clear stories, unblock and trade off together.

  • QA

    Define acceptance criteria, triage defects and own UAT readiness.

  • Marketing & Ops

    Plan launches, enablement and post-release monitoring.

03Toolkit

My Product Toolkit

Product

  • Product Strategy
  • Product Roadmaps
  • PRDs
  • BRDs
  • User Stories
  • Backlog Management
  • Prioritization
  • Stakeholder Management

UX / Design

  • UX Strategy
  • User Research
  • Journey Mapping
  • Information Architecture
  • Prototyping
  • Design Systems

Delivery

  • Agile
  • Jira
  • Sprint Planning
  • QA
  • UAT
  • Cross-functional Collaboration

Product Thinking

  • Customer Experience
  • Business Strategy
  • Problem Framing
  • Metrics
  • Experimentation
  • Product Discovery
04Philosophy

“Great products happen when business goals, customer needs and technology meet.”

My role is to bring those perspectives together — translating business goals into clear product requirements while protecting the customer experience throughout the entire product lifecycle.

05Experience

Design became my product advantage.

My background in UI/UX taught me to understand products from the user’s perspective. Today, that design foundation helps me make stronger product decisions, communicate more effectively with designers and developers, and translate business requirements into experiences that are both usable and achievable.

I don’t see design and product as separate disciplines. For me, good product management means understanding the business need, the user experience and the realities of delivery at the same time.

  1. Product Management

    Jun 2025 — Present

    Digital Product Manager

    Emaar · Dubai

    Take digital products from business requirement to release: requirements, UX/UI, Jira, development coordination, QA sign-off, security assessment and launch.

    • Gather requirements from business stakeholders
    • Align developers on scope and timelines; prepare handover
    • Create and manage Jira tasks through implementation
    • Coordinate QA and security assessment; personally test before release
    • Support final business validation and launch
  2. Design Leadership

    Jun 2025

    UI/UX Design Manager

    Emaar IT · Dubai

    Led 10+ designers across 4+ product squads and owned delivery of AI-powered and enterprise products across web, mobile and kiosk.

    • Shipped 5 flagship products: Dubai Opera, U by Emaar, My Emaar, Emaar AI, Weddings by Emaar
    • Launched Dubai Opera ~3 weeks ahead of plan
    • Built the enterprise design system, cutting rework by ~30%
    • Managed vendors and budgets, reducing turnaround by ~20%
  3. UI/UX Design

    Jan 2025

    Senior UI/UX Designer

    Emaar · Dubai

    Designed digital experiences across Emaar’s products, working closely with business, product and engineering teams.

    • UX research, user flows and journey mapping
    • UI design and prototyping
    • Design reviews with stakeholders and developers
  4. Brand Strategy

    Jan 2025 — Present

    Brand Manager & Designer (Freelance)

    Scope Hauser Real Estate · Dubai

    Built a premium real estate brand from the ground up: positioning, identity, messaging and go-to-market campaigns.

    • Turned market insights and customer behaviour into quarterly plans
    • Defined KPIs and tracked impact and ROI
    • Negotiated partnerships and sponsorships
  5. Customer Experience

    Jul 2024 — Jan 2025

    UX/UI Designer & CX Specialist

    Aspidex · Dubai

    Owned discovery through delivery for enterprise clients including Intratomics and the Khalifa University Intranet Portal.

    • UX research, journey mapping and flows
    • Removed friction through A/B testing and data analysis
    • Aligned interfaces to business and brand goals
  6. UI/UX Design

    May 2023 — Jul 2024

    UX/UI Designer

    Digital Lab · Dubai

    Led UX for government and enterprise products: Dubai Public Parks, Dubai Police, Masar and HRRC.

    • User research and usability testing
    • Design systems that reduced rework
    • Research-led improvements to user journeys
  7. Brand & Digital

    Oct 2022 — May 2023

    Senior Graphic Designer

    Ellington Properties · Dubai

    Brand guardian across marketing, digital products and experiential channels for a premier boutique property developer.

    • Landing pages, websites and campaigns
    • Delivery with stakeholders, agencies and vendors, on time and on budget
  8. Brand & Digital

    Oct 2020 — Jun 2022

    Senior Graphic Designer

    Equiti Group · Jordan

    Brand and digital design across marketing channels and digital products for a global fintech group.

    • Landing pages, websites and campaigns
  9. Foundations

    Jul 2017 — Sep 2020

    Graphic Designer → Senior Marketing Officer

    C-Products · Jordan

    Grew from design into marketing ownership, including designing the website and online store to support online sales.

    • E-commerce UX for online sales
    • Integrated online and offline campaigns
    • Streamlined marketing workflows
Lama Aladham reaching out of a paper bag printed with “You can create”Based in Dubai
06About

A Product Manager who speaks design, business and technology.

My background began in visual and experience design, which taught me how deeply product decisions affect human behavior.

Today, I work beyond the interface — translating business requirements into product strategy, defining requirements, working with designers and developers, managing delivery and ensuring products create both customer and business value.

  • Art
  • Design
  • Human behavior
  • Technology
  • Creative thinking
  • ↖ how I see people & products

Outside Product

Creativity doesn’t stop when I close Figma.